I am a Japanese interior designer living in the UK and have worked with Martin Rich on many office projects. I have Japanese clients with very exacting requirements so attention to detail, time schedule, quality, cost and finish are extremely important. If I have any problems Martin always says 'Don't worry, leave it with me, I will sort it out', and he does!
Iki Ara, Managing Director of Ara Design
Over the years Martin Rich has worked on a number of projects for us and his personal approach, professionalism, attention to every detail and determination to look after the needs of our business at every stage made a real difference. He ensured that everything ran smoothly and always kept us in the loop - Great client management that helped take the stress out of what can be a tricky situation.
Stephen Butcher, Managing Director of Charles River Development
I have known Martin Rich for over 15 years and he has completed a number of projects for us ranging from a complete fit-out when we moved offices to a substantial refurbishment of our reception and client areas and also a number of smaller jobs. Martin completely understands the concept of providing a service to the client: he is readily available for meetings and is very straightforward in giving his opinion; he provides estimates and designs without delay; he manages each project closely and seeks to minimise disruption to the client’s business; he is very flexible if changes are requested and does not seek to maximise the cost of any change for his benefit; his projects are properly staffed and do not overrun for other than very good reason; defects and snags are fixed promptly. Martin is a man of the utmost integrity.
Tim Goode, Managing Partner at Thomas Cooper
Martin has been our trusted advisor over the last 10 years and the 3 office moves that we have made. Between times, he has helped us rationalise space and squeeze every last inch out of what we have. He is one of those people for whom nothing is too much trouble but the calm exterior I am sure hides furious work behind the scenes. But that is what makes him special – he makes the difficult look easy.
We used WorkSpace Design to reconfigure our offices and internally redecorate last year. The whole process from start to finish was done in an extremely professional manner and all parties from the initial re-designing through to the painting and decorating went out of their way to ensure that everything was done on time and to specification. In addition, we had an issue with the hanging of some heavy pictures and Martin and his team went the extra mile to ensure that this very difficult problem could be rectified.
Rosie Harris, Office Manager at Cording Real Estate Group